Refund policy

This Shipping Policy applies to all orders placed through BigGrizCritterCorner.com.

Processing Times Orders are processed within 1–3 business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping charges are calculated at checkout. Delivery times vary by location and shipping method.

Domestic Shipping (United States) Standard Shipping: 3–7 business days Expedited Shipping: 2–4 business days Priority Shipping: 1–3 business days

International Shipping We ship to most countries. Delivery times vary. Customers are responsible for customs fees, import taxes, and duties.

Order Tracking A confirmation email with tracking information will be sent once your order ships.

Lost, Delayed, or Stolen Packages BigGrizCritterCorner is not responsible for packages lost or stolen after carrier‑confirmed delivery.

Incorrect Address Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses.

Damaged Packages If your order arrives damaged, contact us immediately at BigGrizCritterCorner@gmail.com with photos.

Questions For any shipping‑related questions, contact us at BigGrizCritterCorner@gmail.com